Property Management

Flagship Healthcare Properties partners with commercial property owners to administer management, property accounting, and maintenance services to medical, office, retail, and property associations. We work to maximize property values by identifying areas of revenue enhancement, making selective capital improvements, controlling operating costs, and managing risk exposure.

Responsive and reliable, Flagship Healthcare Properties applies a specialized combination of local knowledge and institutional procedures. We give individual attention to each property, working closely with ownership to create a personalized management solution tailored to the specific needs of the property and its valued tenants.

Flagship Healthcare Properties’ staff of trained professionals hold some of the industry’s most advanced certifications and designations (CPA, CPM®, CCIM®, RPA).

OTHER SERVICES

SUSTAINABILITY STANDARDS

Flagship Healthcare Properties is committed to the sustainable operations and development of medical office buildings within our owned and client managed portfolios.

We seek to take action to improve the sustainability of a property from both an energy savings and environmental impact perspective. We seek to elevate the operations of its managed facilities to higher levels through building rating systems, core concepts associated with LEED Building design, LEED Building operations or IPD (Integrated Project Delivery). Our team strives to remain current on knowledge and actions for green initiatives that are above traditional building operations.

With this knowledge, our team manages properties to the highest achievable level of sustainability and guides projects through establishment of improved processes. This approach both enhance green initiatives and sustainability, be it Energy Star, Green Operations and/or achieving levels of LEED Certification.

LEASE ADMINISTRATION

The lease agreement between the Landlord and Tenant must be accurately managed and administered. We abstract all leases, enter the critical information into our property management software, and administer all leases accordingly. With so much of the value—to both landlords and tenants—attributable to the lease document, having an expert like Flagship on your side helps in preserving that value.

OPERATING & CAPITAL BUDGET PLANNING

Our property budgeting follows a detailed budget schedule and approval process. It is a collaborative effort among different staff professionals and departments to prepare, present, and approve every budget for every property we manage. We dedicate significant resources and technology to accurately deliver a well-conceived budget for owners’ review and approval.

VENDOR OVERSIGHT

Our selection of preferred vendors is based on service quality and competitive pricing. We understand the importance of having trusted industry partners, and our team treats these vendor relationships seriously. We utilize our portfolio size to achieve cost savings through economies of scale, with the savings passed along to our clients absent any markup. We competitively bid contract services through detailed scopes of work for every controllable operating expense item.

FINANCIAL REPORTING

We dedicate a team of accounting professionals to every asset we manage. Our services include preparing customized financial statements, maintaining asset operating accounts, accounts payable, accounts receivable, and cash management. We provide detailed investor reports to our owners on their assets’ financial condition and performance.

RELATIONSHIP MANAGEMENT

All of our service professionals are dedicated to providing unsurpassed customer service to our clients and tenants. Every service request is given the importance it deserves and addressed promptly. We leverage technology to assist with tracking and documenting work requests through a secure online web portal that each tenant can access.

INSURANCE PROCUREMENT AND MANAGEMENT

We maintain an insurance program with a major insurance carrier that includes “blanket” property and liability protection for all assets included in the policy. The blanket policy provides protection for all assets in a customized, enriched policy at competitive rates.

FACILITY COMPLIANCE SERVICES

Our management and maintenance staff provides facility compliance services to ambulatory surgery center clients. These services include maintaining, inspecting, and documenting facility and life safety inspections for regulatory compliance requirements, as well as general maintenance services.